FAQ

How can I contact you?                                                                             

 Please contact us by e‑mail at gardenseater@gmail.com

How can I track my orders?                                                                             

 A tracking number and tracking link will be given to your email after the processing of your order. You can keep a track on your order through that until it delivers.

How do I cancel my order before I make a payment?
 After logging into your account, go to your cart. Here, you will be able to make payment by proceeding to checkout or cancel your order.
Note: We are unable to cancel orders once shipped. But you can wait until delivery & return the package for a refund.

How can I change my shipping address?
 If you want to chaneg the address before shipment, please contact us and we will change it.

Can I pay using PayPal without a PayPal account?
 Yes! It is commonly misunderstood that a PayPal account is needed in order to make payments through PayPal. The truth is you do not need one. All you need is any debit/credit card that is supported by PayPal.

How do I make payments using PayPal? How does it work?
 PayPal is the easiest way to make payments online. While checking out your order, you will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing. It's fast, easy & secure.

Is exchange of products possible?                                                               

 No, at present we don’t accept exchanges. Please be careful while selecting size and color.

When can I open a dispute about the product?

Our available dispute time will be within 7 days after the delivery date (date shown in the tracking that the parcel had been delivered).

How do I get a refund?

Kindly check our return & refund policies here - https://gardenseater.myshopify.com/policies/refund-policy